While it doesn’t happen often, sometimes upgrades fail due to a lack of internet connection or other technical issues. If you tried to upgrade to Premium but it didn’t work, email us at [email protected] or reach out via chat, and we’ll look into it right away.

We are sorry to see you go. We are a small company, and right now, the only way to cancel your premium plan is to email us at y[email protected] or reach out via chat.

Keep in mind that deleting your data and account currently doesn’t cancel your subscription. We are working on connecting these two actions, but if you got charged after deleting your account, shoot us an email at [email protected] or reach out via chat, and we’ll look into it right away.